If you require a more detailed document then the free digital certificate of completion, you can purchase one of the following documents: Accredited Certificate: Issued directly by ICOES, this certificate is printed on certificate paper [Size A4 (210

Upon completion of your course, you have the option to purchase additional documents and certificates not only to enhance your learning but also to showcase your achievement. These will be listed below for your convenience and can be viewed on our website.&#xA0;The documents listed below can be ordered from your course page on your Virtual Campus or directly on our website: Accredited ICOES Certificate:&#xA0;(Hard copy or PDF format). Issued directly by ICOES, the hard copy certificate is printed on certificate paper [Size A4 (210 x 297 mm) 300 grams Motif Premium] and includes grading and an embossed stamp. Each ICOES certificate is numbered.&#xA0;As for the Soft copy (PDF) version, after payment is approved, ICOES will process the delivery of the PDF document to your email within 24 hours.<p style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-right: 0px; margin-bottom: 12px !important; margin-left: 0px; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; line-height: 1.9; letter-spacing: normal; padding: 0px; --tw-text-opacity:1; color: rgba(17,24,39,var(--tw-text-opacity)); text-decoration: none; text-transform: none; font-size: 15px; min-height: 1.55em !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);"> <iframe width="100%" src="https://player.vimeo.com/video/775033326?h=3f0abfde83" frameborder="0" allowfullscreen></iframe><p style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-right: 0px; margin-bottom: 12px !important; margin-left: 0px; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; line-height: 1.9; letter-spacing: normal; padding: 0px; --tw-text-opacity:1; color: rgba(17,24,39,var(--tw-text-opacity)); text-decoration: none; text-transform: none; font-size: 15px; min-height: 1.55em !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);"> Certificate of Achievement:&#xA0;This document will be available once you have completed a course. The Certificate is issued with your name, the course&apos;s name, and the date of issue.&#xA0; Results Breakdown:&#xA0;This PDF transcript shows your marks per module for your completed course. Your transcript will be available for download on the payment confirmation page. Proof of Completion:&#xA0;This PDF letter shows which course you completed, your estimated study time, and what was covered by your course.&#xA0; CPD Certificate:&#xA0;Our CPD-approved courses are indicated with a CPD logo on the course page. If you have completed a course with this logo on the page, you can get a CPD certificate.&#xA0; NOTE:&#xA0;All these documents are not standalone items and should only be purchased with a course or a subscription. Once you have completed and successfully passed your course, please note that you will need to go to the account menu on your Virtual Campus account to finalize the order by clicking &quot;Redeem Certificate&quot; or &quot; Redeem Letters&quot;. Once the document is redeemed:&#xA0; a) For ICOES Accredited Certificate: - Hard copy certificate - You will receive an email with the order confirmation and delivery estimate- Soft copy certificate - You will receive an email from ICOES within 24 hours with your Certificate&#xA0; b) For the other documents:&#xA0; You can find them under the &quot;My Documents&quot; section on your account menu.&#xA0;

What types of certificates/letters are available?

If the system isn't allowing you to apply for your digital certificate, you'll see this message: You must pass the course before you can apply for your certificate. Please review your course progress and your marks. This means that you have either

<p id="isPasted" style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-right: 0px; margin-bottom: 12px !important; margin-left: 0px; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; line-height: 1.9; letter-spacing: normal; padding: 0px; --tw-text-opacity:1; color: rgba(17,24,39,var(--tw-text-opacity)); text-decoration: none; text-transform: none; font-size: 15px; min-height: 1.55em !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">If the system isn&#x2019;t allowing you to apply for one of the documents, you&#x2019;ll see this message: <strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif !important; -webkit-font-smoothing: antialiased !important;">You must pass the course before you can apply for your certificate. Please review your course progress and your marks.<p style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-right: 0px; margin-bottom: 12px !important; margin-left: 0px; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; line-height: 1.9; letter-spacing: normal; padding: 0px; --tw-text-opacity:1; color: rgba(17,24,39,var(--tw-text-opacity)); text-decoration: none; text-transform: none; font-size: 15px; min-height: 1.55em !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">This means that you have either not saved every page of the course, or that you have not passed the exams with 55% or higher.&#xA0;<p style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-right: 0px; margin-bottom: 12px !important; margin-left: 0px; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; line-height: 1.9; letter-spacing: normal; padding: 0px; --tw-text-opacity:1; color: rgba(17,24,39,var(--tw-text-opacity)); text-decoration: none; text-transform: none; font-size: 15px; min-height: 1.55em !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">To make sure that you have saved every page, check your course progress bar. You&#x2019;ll find the <strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif !important; -webkit-font-smoothing: antialiased !important;">My overall progress bar on the top right side of the page in the course panel and the course pages. If the bar is not showing 100%, you can click <strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif !important; -webkit-font-smoothing: antialiased !important;">See details to find out which module has not been completed. If a module has not been completed, you can click <strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif !important; -webkit-font-smoothing: antialiased !important;">View unsaved pages to find out exactly which ones you need to complete. Go back into the section indicated and save those pages to reach 100% completion.&#xA0;<p style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-right: 0px; margin-bottom: 12px !important; margin-left: 0px; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; line-height: 1.9; letter-spacing: normal; padding: 0px; --tw-text-opacity:1; color: rgba(17,24,39,var(--tw-text-opacity)); text-decoration: none; text-transform: none; font-size: 15px; min-height: 1.55em !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">To ensure that you have passed the course, check your score for each module exam and make sure that it is 55% or higher. On the top right side of the page in the course panel and the course pages, you will see a <strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif !important; -webkit-font-smoothing: antialiased !important;">My overall score bar&#xA0;showing your results as a percentage.&#xA0;<p style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-right: 0px; margin-bottom: 12px !important; margin-left: 0px; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; line-height: 1.9; letter-spacing: normal; padding: 0px; --tw-text-opacity:1; color: rgba(17,24,39,var(--tw-text-opacity)); text-decoration: none; text-transform: none; font-size: 15px; min-height: 1.55em !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">You can find the module by module exam results by clicking the <strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif !important; -webkit-font-smoothing: antialiased !important;">See details link underneath the bar. Once you are in the <strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif !important; -webkit-font-smoothing: antialiased !important;">My marks&#xA0;section, you can click <strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif !important; -webkit-font-smoothing: antialiased !important;">Detailed view to see a full list of the exam results for that module.&#xA0;<p style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-right: 0px; margin-bottom: 12px !important; margin-left: 0px; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; line-height: 1.9; letter-spacing: normal; padding: 0px; --tw-text-opacity:1; color: rgba(17,24,39,var(--tw-text-opacity)); text-decoration: none; text-transform: none; font-size: 15px; min-height: 1.55em !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">If you have failed any module exam (received a score of less than 55%), you only need to resit enough questions within that failed exam to achieve a pass rate of 55%. We recommend you review the details of your results carefully before going back to the exam to resit the question. You need to pass all exams with 55% or higher to pass the course and get your certificate.&#xA0;<p style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-right: 0px; margin-bottom: 12px !important; margin-left: 0px; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; line-height: 1.9; letter-spacing: normal; padding: 0px; --tw-text-opacity:1; color: rgba(17,24,39,var(--tw-text-opacity)); text-decoration: none; text-transform: none; font-size: 15px; min-height: 1.55em !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">To read more about how to resit exam questions, please see&#xA0;<strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif !important; -webkit-font-smoothing: antialiased !important;">How do I retake my exam if I failed it?

Why won’t the system allow me to apply for my certificate?

If you have ordered one of the complementary documents and successfully completed and passed your course ( see how to check your progress here), please note that you will need to go to the account menu on your virtual campus to finalize the order. a)

I have ordered one of the documents. When will I receive it?

This physical certificate, from the International Council for Online Educational Standards (ICOES), is personalized with your name, the name of the course you have completed, your date of completion, and your grade. This certificate is printed on cer

<span data-mce-fragment="1" data-mce-style="font-weight: 400;" style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">This physical certificate, from the <a href="https://icoes.org/" style="box-sizing: border-box; color: var(--text-color); text-decoration: none; background: 0px 0px; border-bottom: 1px solid; padding-bottom: 1px; transition: padding-bottom 0.15s ease-in-out 0s;" target="_blank">International Council for Online Educational Standards</a> (ICOES), is personalized with your name, the name of the course you have completed, your date of completion, and your grade. This certificate is printed on certificate paper [Size A4 (210 x 297 mm) 300 grams Motif Premium], including grading and embossed stamp.&#xA0;<span data-mce-fragment="1" data-mce-style="font-weight: 400;" style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The certificate will be shipped from The Netherlands in a cardboard-backed envelope with a signed accompanying letter. After the course is completed you will need to go to the account menu on your virtual campus account to finalize the order by clicking &quot;Redeem Certificate&quot;.&#xA0; <img src="https://uploads.gorgias.io/Aa90l7EdGj2JWorj/undefined-ed1a0e40-9563-4a79-b0d4-97dd6e26e9a0" style="width: 300px;" class="fr-fic fr-dib fr-fil"> <span style="color: rgb(27, 28, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">You will be asked to confirm the name on the certificate, and a sample of the document will show. Once you confirm all is ok and you conclude your order, you should see a confirmation message pop up and an email will be sent to the email associated with the account with the delivery details.As this is an external product, all queries should be directed to ICOES (<a href="mailto:certificates@icoes.org" style="color: rgb(14, 16, 26); background: transparent; margin-top:0pt; margin-bottom:0pt; color: #4a6ee0;" target="_blank">certificates@icoes.org</a>), and Eventtrix will not have access to these documents.

I have pre-ordered the ICOES Hard Copy Certificate and have now completed my course. When will I receive it?

If you ordered tracked delivery, you will receive the tracking number by email once the certificate is in transit. Standard Delivery estimate: EU 8-14 working days ROW 10-24 working days Tracked delivery Delivery estimate: Western Europe 2-6 working

<div data-block="true" data-editor="dmqh8" data-offset-key="b9ajs-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="b9ajs-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Delivery estimate for ICOES certificates</div></div><div data-block="true" data-editor="dmqh8" data-offset-key="850lu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="850lu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-block="true" data-editor="dmqh8" data-offset-key="8ir6p-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="8ir6p-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Postage Type : Standard&#xA0;</div></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 16px 0px; padding: 0px;"><li data-block="true" data-editor="dmqh8" data-offset-key="9lbuh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; counter-reset: ol0 0; font-family: Verdana, Geneva, sans-serif; font-size: 14px;"><div data-offset-key="9lbuh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Europe - 8-14 working days (Monday-Friday)</div></li><li data-block="true" data-editor="dmqh8" data-offset-key="b7be-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; font-family: Verdana, Geneva, sans-serif; font-size: 14px;"><div data-offset-key="b7be-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Rest of World: 10-24 working days (Monday-Friday)</div></li></ul></div><div data-block="true" data-editor="dmqh8" data-offset-key="f62b4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="f62b4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Postage Type: tracked delivery&#xA0;</div></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 16px 0px; padding: 0px;"><li data-block="true" data-editor="dmqh8" data-offset-key="c1gu6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; counter-reset: ol0 0; font-family: Verdana, Geneva, sans-serif; font-size: 14px;"><div data-offset-key="c1gu6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Western Europe &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; 4-10 working days</div></li><li data-block="true" data-editor="dmqh8" data-offset-key="67no-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; font-family: Verdana, Geneva, sans-serif; font-size: 14px;"><div data-offset-key="67no-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Rest of the World &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; 8-18 working days</div></li><li data-block="true" data-editor="dmqh8" data-offset-key="ath8c-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; font-family: Verdana, Geneva, sans-serif; font-size: 14px;"><div data-offset-key="ath8c-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Australia/New Zealand &#xA0; &#xA0; &#xA0; &#xA0;12-36 working days</div></li></ul></div><div data-block="true" data-editor="dmqh8" data-offset-key="fqbic-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="fqbic-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Postage Type : Express (courier)&#xA0;</div></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 16px 0px; padding: 0px;"><li data-block="true" data-editor="dmqh8" data-offset-key="9ehth-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; counter-reset: ol0 0; font-family: Verdana, Geneva, sans-serif; font-size: 14px;"><div data-offset-key="9ehth-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">5 to 9 days working days (Mon-Sat)</div></li></ul></div><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please keep in mind that:<ul><li dir="ltr" style="line-height: 1.38; background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; padding: 0pt 0pt 11pt; font-family: Verdana, Geneva, sans-serif; font-size: 14px;">ICOES Certificates are mailed from the Netherlands.&#xA0;The standard option will use the country of destination&#x2019;s local postal service for delivery and does not include a tracking number.&#xA0;The Tracked Delivery and Express option will be emailed to you once the order is in transit.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Certificates are usually dispatched every Tuesday of the week following the order placement. The delivery timeframe will start on the day of dispatch, not on the day of purchase.</li></ul>

When will my ICOES certificate be delivered?

Find the unique certification number on your digital certificate. Input that number and your student email address on the Certificate verification page to verify your certificate.

<span id="isPasted" style="color: rgb(17, 24, 39); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Find the unique certification number on your digital certificate. Input that number and your student email address on the&#xA0;<a href="https://eventtrix.com/certificate-verification"><strong style="box-sizing: border-box; --tw-border-opacity:1; border: 0px; --tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; -webkit-font-smoothing: antialiased !important; color: rgb(17, 24, 39); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Certificate verification</a><span style="color: rgb(17, 24, 39); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen, Ubuntu, Cantarell, &quot;Fira Sans&quot;, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;page to verify your certificate.

How can I verify my certificate of course completion?

This certificate from the International Council for Online Educational Standards (ICOES), is issued in PDF format. It includes the ICOES logo and advisory board signature and is personalized with your name, the name of the course you have completed,

This certificate from the&#xA0;<a href="https://icoes.org/" style="color: rgb(14, 16, 26); background: transparent; margin-top:0pt; margin-bottom:0pt; color: #4a6ee0;" target="_blank">International Council for Online Educational Standards</a>&#xA0;(ICOES), is issued in PDF format. It includes the ICOES logo and advisory board signature and is personalized with your name, the name of the course you have completed, your date of completion, and your grade.This is not a standalone item and should only be purchased in conjunction with a course.&#xA0; After payment is approved, please note that you will need to go to the account menu on your virtual campus account to finalize the order by clicking &quot;Redeem Certificate&quot;.&#xA0; <img src="https://uploads.gorgias.io/Aa90l7EdGj2JWorj/undefined-eae1044a-4507-4bfc-81fb-b3a6eabaff28" style="width: 300px;" class="fr-fic fr-dib fr-fil">ICOES will process the delivery of the PDF document to your email within 24 hours.&#xA0; As this is an external product, all queries should be directed to ICOES (<a href="mailto:certificates@icoes.org" style="color: rgb(14, 16, 26); background: transparent; margin-top:0pt; margin-bottom:0pt; color: #4a6ee0;" target="_blank">certificates@icoes.org</a>), and Eventtrix will not have access to these documents.